Services

Voice Broadcasting & Press 1 Transfer’s – Using our web based application you have the ability to setup and launch your voice broadcasting campaign in minutes. You can target answering machines to leave your message with your toll free number so the potential clients can call you back when they return home. You will also have the ability to send a different message to live people that pick up the telephone to hear your message during the campaign. The live message will prompt consumers to press 1 to be transferred directly to your sales office if they are interested in learning more about your product or service. The message will also prompt the consumer to press 2 to be removed from any future marketing list. With your choices of marketing this is the cheapest and most affective way to deliver interested consumers to your call center. This is the form of marketing some of our call centers use to generate inbound calls to get prescreened transfers.

3 Steps taken to setup a voice broadcasting campaign:

  1. Choose the correct lead to call – if you are a mortgage company looking to generate Refinance business you are not going to call renters. A successful voice broadcast starts with selecting the correct type of lead. You can choose from many different types of leads available in our database to call.
  2. Creating and recording a message – Our staff will work close with you to develop a responsive script. We have many messages on file that have a proven track record of delivering…
  3. Schedule – once the lead has been chosen and the message is complete we just need to figure out the days and times you would like to receive leads. Once you click start on your campaign the telephone will begin to ring in minutes with potential business.

Call Center Prescreen Live Transfer Lead Programs – Allow one of our marketing specialist to develop a customized marketing plan for you. It will combine voice broadcasting with our inbound call center to generate a completely customized prescreened exclusive lead transfer program for your office.

Our call center prescreening process:

  1. Customize a voice broadcasting campaign fit around your product or service that will run on the days and times you need to receive prescreened calls. We will then run the voice broadcasting campaign and when we have either an interested person pressing 1 on the telephone or calling back from the answering machine message we left they will be routed directly to our call center.
  2. Our customer service representatives will greet the consumers and then begin going threw the prescreening or qualifying questions.
  3. Only when a consumer meets your specifications will the call be transferred to your sales staff.

Political Campaigning - Political parties use messaging to communicate information regarding critical voting initiatives, fundraising, and candidates.

Voice over Recordings: Our office is affiliated with 35 different voice over talent’s to ensure that you get the best quality recording. You can choose from our list of affiliated voice over talents by listening to each sample we have then selecting the person by name. Contact us to find out more.

Do Not Call List Maintenance: – Voice Solutions is dedicated to staying complaint with all state and federal DNC registrations. We are always updated on all new DNC list and our system makes it easy for our clients to maintain their internal DNC list. Ask one of our associates how you can stay compliant with your internal DNC list.

IVR Applications and Development: Our system unlike most has the capability for an automated second prescreen process. If you would like a second layer of questions asked before a call is transferred to your sales representatives this could be your solution. We can work together to develop the second series of questions asked after the consumer presses 1 to be transferred.